MOMMYBAG
We offer a convenient and secure payment method. Orders in our store can currently be paid for by credit / debit card processed via Elavon (Converge), including cards such as Visa and Mastercard. Below you will find information about the available payment method and transaction processing.
AVAILABLE PAYMENT METHOD
In our store, you can currently pay for your order by credit / debit card via Elavon (Converge).
CARD PAYMENT
Elavon (Converge)
CREDIT / DEBIT CARD
You can pay for your order by credit or debit card. Card payments are processed by Elavon (Converge). Supported card brands may include, in particular, Visa and Mastercard.
If the card payment is successfully authorised, the order may be processed immediately. In the event of payment refusal, interruption, or failed authorisation, the order will not be completed until a valid payment has been successfully made.
TRANSACTION SECURITY
The security of your order and payment-related information is important to us. We apply the following safeguards:
SSL ENCRYPTION
SSL Certificate
All communication between your browser and our store is encrypted using SSL/TLS protocol. You can recognize this by the padlock in the address bar and the https:// prefix.
CARD PROCESSING
Elavon (Converge)
Card payments are processed through Elavon (Converge), a professional payment service provider supporting secure card transaction handling.
PAYMENT AUTHORISATION
Transaction confirmation
Order processing begins after successful payment authorisation.
PAYMENT DETAILS
Secure handling
Payment-related information is processed only to the extent necessary to complete, verify, or authorise your selected payment method.
PRICES AND CURRENCY
All prices in the mommybag.pl store are gross prices — they include VAT. The price shown next to the product is the final price you will pay for the product.
Currency: All prices are expressed in euro (EUR).
Delivery: Free of charge — we do not add any shipping costs.
Hidden fees: None — we do not apply any additional handling, service, or other hidden charges.
REFUND OF FUNDS
The Seller refunds payments using the same payment method used by the consumer, unless the consumer has expressly agreed to a different refund method that does not involve any costs for them.
WHEN PAYMENT IS COLLECTED
Order processing begins after successful authorisation of the transaction.
VAT INVOICES
For each order, we issue a VAT invoice. The invoice is sent automatically to the e-mail address provided when placing the order — you will receive it after the order has been completed and shipped.
Invoice for a company: If you need an invoice with company details (Tax ID / NIP), provide them when placing your order in the “Order notes” field or in the dedicated company details field. Please provide: company name, registered address, and Tax ID / NIP.
PAYMENT ISSUES
If your payment has not been completed, please check:
If the issue continues, please contact us — we will help determine the cause and propose a solution.
SELLER
Payments are accepted by:
Szuuus sp. z o.o.
ul. Józefa Mireckiego 13A/7
05-300 Mińsk Mazowiecki
Poland
PAYMENT CONTACT
Do you have questions regarding payment, invoice, or transaction status? Contact us:
E-mail: info@mommybag.pl
Phone: +48 888 776 910
Customer service hours: Monday – Friday, 9:00 AM – 5:00 PM